Q & A

Where can I take a hotel courtesy bus in Haneda Airport?

Our courtesy shuttle bus picks up guests at Domestic Terminal 1 and 2(Haneda airport terminal 1 and 2),International Terminal(Haneda airport terminal 3).
Please refer to the timetable and the map at [Courtesy bus]

Where is the nearest station?

Anamoriinari station on Keihinkyuko-line : 4 minutes by walk Tenkubashi station on Tokyo Monorail : 10minutes by walk *Map is available at the front desk

Can I use internet in the room?

Wi-Fi is available in all rooms. You can use FREE. LAN cable with high speed is set up for all rooms.

How much do you charge for late checkout?

If you wish to extend the check-out time, an additional fee is below:

Up to 1 hour :
10% of your room rate
Up to 2hours :
20% of your room rate
Up to 3hours :
30% of your room rate
Up to 4hours :
40% of your room rate
Up to 6 hours :
50% of your room rate
Over 6hours :
100% of your room rate

Check-in and Check-out

Check-in : 14:00
Check-out : 11:00


There is no parking at Hotel JAL City Haneda Tokyo West Wing.
Guests arriving by car need to reserve a parking lot in advance at the main building "Hotel JAL City Haneda Tokyo". [ Hotel JAL City Haneda Tokyo - Parking ] Hotel JAL City Haneda Tokyo offers coin-operated parking (6cars)
*100 yen/20 minutes.Hotel guests are eligible for a discounted rate of 1,500 yen per night.( from 14:00 to the next morning 11:00.) Please contact us beforehand if you want using parking. *In case parking area is full, hotel will introduce the nearby parking. Hotel does not cover any parking fee. *On holidays such as GW, Christmas, Year End-New Year days, Saturdays, Sundays, parking area will be crowded.
We recommend using public transportation.
Contact for parking reservation is Hotel Jal City Haneda Tokyo 03-5735-2525

Sending luggage in advance

Luggage sent to our hotel will be kept at the front desk.
Please note that we do not keep refrigerated or frozen luggage or pay cash on arrival of luggage.
Please write the arrival date and reservation name on the slip when sending luggage.We will hand it to you at check-in.
*You can use Yamato transport to send luggage from our hotel.

Using room for over 3 people

The Standard Quad Room has two 160 cm wide queen beds and can accommodate up to 4 guests.
There is no extra bed or sofa bed.
If you travel with any infant or baby, and need bed guard, please contact us.

Are there any restaurants nearby?

There is Cafe & Dining HARUHORO at 1st Floor of Hotel JAL City Haneda Tokyo. It takes about 1minute by walking from Hotel JAL City Haneda Tokyo West Wing.
Cafe & Dining HARUHORO
Lunch time: 11:30~ 14:00(L.O 13:30)
Dinner time : 18:00 ~ 26:00(L.O 25:00)

Across Kanjou Route 8. in front of the hotel, there are a 24 hour business Gyudon shop (Sukiya) and a Ramen shop open until 2AM.
Please feel free to contact us for more detail.

Will a hotel hold guest luggage until check in time or after check out time?

Hotel will hold your luggage until check in time or after check out time.
Please feel free to contact at font desk.

Is there a menu for children or infants at breakfast?

We are very sorry, but we do not offer it as a regular menu.
Please choose the food from the buffet menu.

Is there breast-feeding room in hotel?

There is not breast-feeding room but you can use make up room at 1st floor to change diaper for child.

Is there bed guard for infants?

Yes, there is. Please contact us as there are limited numbers.

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Online Booking 03-5735-2525